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Merchant Terms of Use

Last update: October 9, 2024

HEREIN CONTAINS CRUCIAL INFORMATION REGARDING YOUR OBLIGATIONS, RIGHTS, CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT APPLY TO YOU WHEN YOU CHOOSE TO USE ANY AND ALL SERVICES, SOFTWARE, OR HARDWARE (COLLECTIVELY “PLATFORM”) MADE AVAILABLE BY CURBNGO USA, LLC (“COMPANY” “CURBNGO” “WE OR US” AS CONTEXT REQUIRES). PLEASE READ IT CAREFULLY.

MERCHANT (OR “YOU” OR “YOUR” AS CONTEXT REQUIRES) AGREES TO BE BOUND BY ALL OF OUR LEGAL DOCUMENTS OF WHICH ARE INCORPORATED INTO THESE MERCHANT TERMS BY REFERENCE, WHICH MAY BE UPDATED FROM TIME TO TIME WITHOUT NOTICE, AS APPLICABLE TO THE PARTICULARIZED SERVICES THAT MERCHANT USES.

CERTAIN REFERENCES TO US MAY ALSO BE DEEMED TO APPLY TO OUR FINANCIAL PARTNERS, THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE, WHICH WILL, WITH LIMITED EXCEPTION, REQUIRE MERCHANT TO SUBMIT CLAIMS AGAINST US TO BINDING AND FINAL ARBITRATION. UNDER SAID CLAUSE, (1) MERCHANT WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) MERCHANT WILL ONLY BE PERMITTED TO SEEK RELIEF ON AN INDIVIDUAL BASIS.

BACKGROUND

SCOPE: All parties that wish to utilize the Platform, or entities related to such merchants, any location owned, operated or affiliated with such merchants, its employees or personnel (“Merchants”) that wish to utilize the Platform are bound by these terms and conditions (“Terms”) at any moment of using our Platform. Using our Platform or paying for such, does not constitute a sale or ownership of any part of the Platform; however, it does grant the Merchant a license to USE such Platform when made available by Curbngo. These Terms and our Privacy Policy apply to any use of the Platform. If you do not agree to any portion of these Terms or our Privacy Policy, please stop using our Platform immediately.

IN THE EVENT YOU BREACH ANY FACET OF THESE TERMS, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION TO IMMEDIATELY TAKE ACTIONS IN REGARD TO MODIFICATION OF YOUR RELATIONSHIP WITH CURBNGO, UP TO AND INCLUDING IMMEDIATE TERMINATION.

CAPACITY: You hereby acknowledge that you are of legal capacity to enter these Terms and you agree to bind all of your personnel to these Terms. When you take any action on behalf of an entity or an individual, you affirm you have the necessary legal authority to bind such party, if not, you may not use our Platform in any way to the extent such restriction is permissible by law.

  • Accordingly, other identical businesses owned and/or operated by the contracting entity may utilize these Terms if they follow the same rules as the contracting entity and agree to be bound by these Terms.
  • All Merchants agree to abide by all laws applicable to them in relation to the Platform. Those who act in contravention of such requirements, will have breached these Terms.

OUR PLATFORM: We offer a digital Platform whereas we provide Merchants and their personnel the opportunity to process orders and payments from customers. Our relationship shall never be interpreted to be an agency, partnership, fiduciary or joint venture between us and you, or any other Merchant or customer. You are responsible for your expenses, profits, and losses.

REVIEW MOST UPDATED TERMS: Review these Terms and our Privacy Policy before using the Platform. These Terms are subject to revision without prior notice at any time, in our sole discretion. Any changes will be in effect as of the “Last Updated Date” as shown on our website. Continued use of the Platform after such update(s) will confirm your acceptance of such changes.

OUR RIGHT TO MODIFY/DISABLE PLATFORM OR OFFERINGS: We reserve the right, in our sole discretion, to change, suspend, or discontinue the Platform or any part of such (including availability of any portion) at any time without notice. We may, in our sole discretion, remove some of your products or your whole store from the Platform if we determine that such product or store could subject us to liability or risk such as regulatory, health or safety. By continuing to access or use the Services after revisions have become effective, you agree to be bound by the revised Terms.

CURBNGO FEES: Curbngo has the right at its sole discretion to markup your pricing online to the customer and/or charge any service fees to the customer for each order processed. Curbngo, in its sole discretion, reserves the right at any time to modify its markup or service fee(s). Continued use of the Platform after such increases or fees, demonstrates your implied acceptance to these Terms and fee modifications.

ORDER ACCEPTANCE: Merchant may accept orders via the Platform and fill the orders for customers. We assume no responsibility about customer's satisfaction with his or her order. Customer may request to modify an order, reject an order, request a refund, or an exchange; it is your responsibility and your responsibility alone, to determine whether to honor such request. Illegal items may not be sold through the Platform. We may decline orders at our sole discretion, for any reason and at any time, even after we send you and/or a customer a confirmation with the order number and order details. Further, we reserve the right to prohibit the sale of items based upon external characteristics, such as height or length or any other reason that suits our commercial purpose. Merchant is responsible to handle all issues and complaints with customers. Curbngo will forward any issues customers may have directly to the Merchant at its earliest convenience.

REFUNDS: Merchants can issue refunds on any order for any amount they choose, via the Platform. When Merchant issues a refund or asks us to issue a refund, credit, or re-order on its behalf, Merchant agrees to cover any Curbngo fee(s) or markup on that order. Curbngo does not return its markup or service fees.

DISPUTES: If a customer disputes a charge for whatever reason, Curbngo or the payment processor we provide you with, will notify you of such dispute at its earliest convenience and you alone shall be solely responsible to manage such disputes. If you have direct access to your payment processors merchant account, it is your sole responsibility to review your account and to manage such disputes. Any and all fees associated with any dispute(s) are the responsibility of the Merchant.

MERCHANT PRODUCT PRICING: Merchant is solely responsible for maintaining accurate product listings, including the pricing, on the Platform. Curbngo has no responsibility to ensure accuracy of any such listing and Merchant will honor any and all Orders made via the Platform regardless of the currency or accuracy of the pricing or description in the listing used to place the order.

TITLE AND DELIVERY: Should Merchant opt-in to using a 3rd party delivery network that we offer, the title and risk of loss are held by Merchant until delivery. In the event of pickup, dine-in, or curbside delivery, the Merchant holds title and liability for the order until the order is in the hands of the customer. All Delivery and preparation times are estimates only, and cannot be guaranteed; thus, we are not liable for any such errors, cancellations, or delays in timing. With or without reason we or 3rd party delivery network may cancel orders. For instance, should you prepare an offering and said offering is ready for delivery, and, for some reason or circumstance such delivery provider or service can no longer deliver, we will do our utmost to notify you via the platform of such cancellation, and the risk of such loss is held 100 percent by you the Merchant. Curbngo will never be liable for such cancellation and Merchants shall never request a refund for such from Curbngo or the Delivery Company. You agree that you hold title to anything you offer on the Platform. Merchants agree that neither the delivery network nor Curbngo acquires any ownership interest or any corresponding liability in any goods, services, or offerings of any kind that you provide via the Platform to a customer.

MERCHANT DUTIES: Merchant using the Platform, prior to going live, will:

  • Provide us with your current complete product offering list, including the price of each item and corresponding barcodes for all items (if relevant).
  • Inform us of your hours of operation.
  • If you have scheduled an install from us and have failed to provide any of the above, for each day that we have to delay your installation, you will be required to pay a fee of $250 per day.
  • If an onsite visit is required to gather any additional information, you will be required to pay a fee of $500 per visit.

On an ongoing basis, Merchant agrees to:

  • Monitor your product list, pricing, schedules, and keep the above current.
  • Ban any illegal discrimination or harassment in the workplace or toward customers or us.
  • NEVER DISPARAGE THE COMPANY EXPRESSLY OR IMPLIEDLY, IN ANY WAY AND ANYWHERE INCLUDING VIA E-MAIL, TEXT, SOCIAL MEDIA, IN PERSON, VIA PHONE, OR IN ANY OTHER WAY IN WHICH INTERPERSONAL COMMUNICATION IS CONDUCTED.
  • Comply with all applicable laws, regulations, standards and rules, including training employees on such, relating to labor, health, safety and appropriate licensing.
  • Will not list any products with age requirements necessary for purchase, unless they confirm that such individuals can legally affect such transaction(s).
  • Provide services in compliance with all environmental laws and regulations.
  • Comply with all anti-trust, anti-bribery and corruption law.
  • Not discriminate against anyone in a protected class in relation to this agreement.

You have a duty to list the below within your listings, we shall never have any liability for any such requirements:

  • Consumer-facing warnings, requirements or relating to instructions associated with your product list.
  • List allergens in any of your items listed on our Platform.

PAYMENT, FEES, AND TAXES

A. CONSENT TO PAYMENT PROCESSOR(S):

Third Party Merchant Processing Account: Currently, we use Stripe (https://stripe.com) to process Merchant payments. By using our Platform, you agree to be bound by all of Stripe's posted legal agreements and terms, and you agree to be bound by the processing rates that Curbngo Provides you. Please refer to ALL of Stripe's legal documentation to understand your rights and obligations. We may change this provider at any time and will notify you of such via e-mail upon thirty days’ notice. Merchant grants Curbngo consent to create, manage, and control Merchant's Stripe account, and Merchant agrees to provide all necessary information to stay up to date with compliance. Failure to provide such information will be a breach of these Terms and may result in a pause of, or termination of services. Merchant understands that the pricing of your contracted credit card processing rates with Curbngo may be subject to change upon 30 days written notice. Email will suffice as written notice. If you continue to use the platform after such notice, you agree to be bound by the new updated rates. If Merchant is using a different Payment Processor for some or all of its transactions, then Merchant agrees to bound by such Payment Processor’s terms and conditions.

B. PAYMENT, FEES, AND TAXES

  • Curbngo is entitled to deduct from order funds our markup, service fees, unpaid monthly payment plans and any other reasonable fees.
  • You are responsible for all taxes and other governmental fees on your sales and for remitting such taxes and fees.
  • Your monthly software fees to Curbngo shall be covered by credit card or ACH when setting up your account.
  • Merchant understands that the pricing of your contracted monthly plan with Curbngo may be subject to change upon thirty days written notice. Email will suffice as written notice. If you continue to use the platform after such notice, you agree to be bound by the new updated monthly plan pricing.
  • If with written consent from company a third party provides services to you via the Platform and charges us, we will pass such charges along to you.
  • Issues pertaining to billing must be raised within 30 days of the bill otherwise you are deemed to have waived such concern.
  • All upfront hardware purchases or onboarding, setup, & installation fees are non refundable and must be paid in full prior to going live.
  • If you are on a monthly rental or service plan, once you have made a payment for an upcoming month, that payment is not refundable even if you terminate service prior. Software, hardware rental, or Service plans are not on a pro-rata basis.
  • If you fail to make a payment for your monthly service plan, you will receive an email notification stating that your account and service may be paused or terminated, at Curbngo’s sole discretion, within three (3) business days. This may include the retrieval of any hardware until all delinquent payments are made. You will be liable for any damages incurred by Curbngo due to the missed payments. If the outstanding balance is not paid within five (5) business days, Curbngo reserves the right to freeze your payouts and may deduct the amounts due from your frozen funds to bring your balance up to date. Payouts will remain frozen until all overdue amounts are paid in full.

INTELLECTUAL PROPERTY AND DATA PRIVACY

MERCHANT INTELLECTUAL PROPERTY

MIP License: Merchant grants to Curbngo a royalty-free, non-exclusive, limited, revocable, non-transferable, non-sublicensable right and license to use and display the Merchant intellectual property (“MIP”) as reasonably necessary to transact business. MIP includes, menus, images (either provided by you or on Merchant’s website), trademarks, logos and other materials provided by Merchant to Curbngo.

Image Standards: If images do not meet our standards, Merchant, at Merchant’s sole expense, consents to Curbngo:

  • Engaging with a professional photographer
  • Enhancing Merchant’s existing photographs or
  • Using stock photos of the item and displaying such on the Platform as representations of Merchant’s menu items; Curbngo is not liable for any misconceptions of any stock photo images not correctly representing such product offering(s) in any way.

Any images on the Platform must conform with objectively acceptable standards for such Platform.

In some instances, you may be able to upload media or photo content onto the Platform. Curbngo, in its sole discretion, may approve or reject such content with or without reason.

Advertising for other businesses through our platform is not allowed, unless written consent is given and such content is approved by Curbngo.

Failure to follow such standards shall be deemed a breach of the Terms.

INTELLECTUAL PROPERTY COVENANTS

All Merchants of Curbngo that transact business with us in any capacity, even those that purchase items from us for the purpose of growing their business (i.e. hardware) agree to uphold certain standards when taking any action that involves the application, publication, or similar use.

In the event our intellectual property is being used by a Merchant, or an individual or entity for whom the Merchant is the impetus for such individual or entity using our intellectual property, in any way that is inconsistent with the brand integrity standards that we envisioned and upheld since our inception, such Merchant may lose the right to do business with us. Should such violation, and correspondingly, a breach of these Terms, occur, we reserve the right to take any action that would terminate our relationship with Merchant even if Merchant had already purchased the item (such as hardware) displaying our intellectual property, this includes shutting down units of Curbngo hardware.

If the result of the termination of our relationship causes us any damages, such as picking up the hardware or any costs we might have in terms of reimbursing customers or modification of software or hardware on our backend, such fees shall be the sole and exclusive responsibility of the Merchant, such fees must be paid within five (5) business days of Curbngo incurring said fee(s).

Certainly, if the inappropriate use is deemed an infringement of our intellectual property or in some other way is deemed a tort or may have injured us causing broad damages of any form, we reserve the ability to exercise our rights in a court of law, arbitration, and/or mediation or any other jurisdictional venue we deem appropriate. We further reserve the right to pursue both awards of damages and remedies in equity.

Merchants using Curbngo hardware or software, hereby affirm, they will never attempt to tamper, impede the code, reverse engineer, send spiders, sell, display or market anything not explicitly agreed upon by Merchant and Curbngo on such hardware or software, without the notarized, express written consent of the Company.

CONFIDENTIAL INFORMATION.

Definition: “Confidential Information” shall mean any confidential or proprietary business, technical or financial information of a party (“Disclosing Party”) provided to the other (“Receiving Party”) in connection with these Terms, via any oral or physical medium, and shall include the terms of this Agreement as well as your contracted rates with Curbngo. Without limiting the foregoing, Curbngo Data is the Confidential Information of Curbngo.

Receiving Party Affirmations: The Receiving Party shall:

  • Not access or use Confidential Information unless necessary to exercise its rights or perform its obligations in accordance with these Terms.
  • Not attempt reverse engineering of any facet of the Platform or the Platform in its entirety.
  • Not disclose or permit access to Confidential Information other than necessary to employees, officers, directors, agents, consultants, independent contractors, agents, service providers, subcontractors and legal advisors (“Representatives”) to exercise its rights or performance of its obligations under and in accordance with these Terms.
  • Not allow any third party to copy, modify, sell, rent, distribute, lease reverse engineer, or otherwise try to access our source code; damage or impede the Platform; or breach any security protection on the Platform.
  • Safeguard the Confidential Information from unauthorized access, use or disclosure, exercising at a minimum the degree of care it uses to protect its similarly sensitive information and in no event less than a reasonable degree of care; and
  • Generally, comply with competition laws.

Required Disclosures: If required by law to disclose any Confidential Information then, you must promptly notify us, as permitted by law, in writing of such.

DATA

Data Covenants: By using the Platform you agree that all data that goes through the Platform belongs to Curbngo. You agree not to utilize, handle, or transfer our data, unless necessary to perform your obligations herein. You may not aggregate or combine our data with data from other sources to attempt re-identification, behavioral advertising, or any other similar objectives.

Security Covenants: You must keep our data secure from unauthorized access and maintain the accuracy and integrity of our data you have access to by using appropriate organizational, physical and technical safeguards, always. This includes implementation of a security program in accordance with our standards. You may never permit third parties to have unnecessary access to our data. If you become aware of any unauthorized access to our data, you must immediately notify us, consult and cooperate with investigations and potential notices, and provide any information requested by us.

MEMBERSHIP PLAN

Those who choose to enroll in our Membership plan shall be called Members (“Members”). We reserve the right to refuse membership to any applicant and membership is revocable without cause.

Members hereby agree that they will not terminate their Membership within the first ninety (90) days after Membership begins. In the event Members wish to terminate said plan after the initial 90 days, they must provide Curbngo with sixty (60) days-notice. The cost for those 60 days shall be the sole responsibility of the Member.

Upon termination, of the Membership relationship between Member and Curbngo, Curbngo shall have the right to immediately pickup any hardware and/or software, as applicable. It shall be the exclusively responsibility of Member to cover pickup and uninstallation costs, any damage other than ordinary and expected wear and tear.

Curbngo Members have a right to benefit from our hardware/software during the tenure of their Membership. HOWEVER, SUCH RIGHT SHALL NEVER BE CONSTRUED TO REPRESENT OR CONVEY ANY FORM OF PROPERTY OR OWNERSHIP RIGHT TO SAID MEMBER.

Members will pay the contracted upon, non-refundable, monthly Membership fees, on or before the monthly due date for said Membership. The due date shall be determined on the basis of the day prior to which Merchant has its hardware installed upon location. For instance, if a Merchant signs up to be installed on April 17, then their first charge will occur on April 16th. Moving forward they must pay on the 16th of every month.

Membership Plans are subject to price increases annually of up to 5% (at our sole discretion). We will notify you 60 days prior to such increases via email. Any continued usage of services after such 60 days notice, is your implied agreement to such membership price increases.

PHOTO TERMS

Copyright: Merchant affirms that they hold a copyright to any and all images they provide for use on Curbngo’s Platform. If Merchant commissions Curbngo for a photo session(s), Merchant affirms that they have the authority to permit images to be taken of any subject presented at session(s). Curbngo exclusively owns the copyright of all photos taken during said sessions. Curbngo may use photos in any way permissible under United States Copyright Laws (or the laws of another jurisdiction, if applicable).

Publishing and Attribution: Merchant may use Session and/or Curbngo stock photos in its marketing materials contingent upon its attribution to Curbngo. Curbngo reserves the right to refuse any uses in publications and/or commercial outlets. Curbngo may supplement, replace, or remove any Merchant images at Curbngo’s sole discretion. You hereby indemnify Curbngo and Curbngo shall never be liable under any circumstances, for any such uses, application, publishing, misinterpretation, misrepresentation or any other use or consequence relating to Curbngo’s use or selection of images regardless of the claim. Curbngo may use any photos provided to it by Merchant, worldwide and royalty free, in any of its marketing materials or on the Platform unless restricted by some overriding law.

Likeness: Merchant understands that any and all Curbngo photos are representations or approximations of the items represented by said photos and Curbngo is not required to perfectly capture the Merchant’s products.

Photo Session Rescheduling & Retakes: Curbngo maintains the right to cancel or reschedule a Photo Session for any reason, with or without advanced notice.

Session Format: Typically, Curbngo Photo Sessions can take up to 6 hours, on one calendar day. Photos for Curbngo Photo Session(s) are to be taken on a white background and foreground. No Merchant identifiers may be used unless specifically agreed to between Merchant and Curbngo in advance, in writing. Merchant agrees to have all applicable offering(s) ready for the photo session. Merchant agrees to have an available, objectively qualified, staff member who can assist the photographer for the entire session. Booking a photo session entitles you to a maximum of 200 photographed items per session. Larger offerings or additional time must be agreed upon in advance, at the sole discretion of Curbngo, for a price to be set by Curbngo. Merchant agrees to allow Curbngo to rearrange the shoot and other items as needed to obtain optimal session results. All costs related to styling or location of session are to be covered by Merchant at its sole expense. If a commissioned stylist causes delays, this is not the responsibility of Curbngo and does not extend the timeline of the photo shoot.

THIRD-PARTY INTEGRATION TERMS

By choosing to connect an approved third-party integration to our platform, you acknowledge and accept that Curbngo is not liable for any errors, omissions, service interruptions, or disconnections that may occur. You authorize Curbngo and its personnel to access and manage these integration services as necessary.

You agree to hold Curbngo harmless for any issues that may arise or for any mistakes made in the configuration of menus, prices, or services. It is your sole responsibility to continuously verify the accuracy of your pricing, integration, and service settings.

By utilizing any third-party service, you agree to comply with the respective service provider's terms and conditions.

INSPECTION RIGHTS

In the event, you are a Curbngo Merchant, we reserve the right at any time and for any reason to visit and/or inspect the premises and/or the hardware that you have in your possession.

RATINGS & FEEDBACK

FEEDBACK: Merchant may voluntarily submit Feedback at any time. Merchant hereby irrevocably assigns all right, title, interest and other worldwide Intellectual Property Rights in and to the Feedback to Curbngo, and acknowledges that Curbngo is free to use, disclose, reproduce, and otherwise exploit any and all Feedback provided by Merchant or any Employee relating to the Services in Curbngo’s sole discretion, entirely without obligation or restriction of any kind. Any rights not expressly granted herein are reserved by Curbngo.

RATINGS AND REVIEWS: You acknowledge and agree that customers may provide rating or reviews as to their impression of your product offerings or service, and such ratings or reviews may be shown on the Platform to the public at our sole discretion. You acknowledge that we do not screen any ratings or reviews and that we reserve the right to remove or revise such ratings or reviews at any time from the Platform.

TERMINATION

You may terminate these Terms for any reason at any time upon 30 days prior written notice. We may terminate your rights to use the Platform or any of these Terms or any promotion hereunder for any reason at any time upon written notice. Email shall suffice for written notice. We will never be responsible for any fee or losses you incur arising out of or relating to termination.

INDEMNITY

You will, at your own expense, indemnify, defend and hold us harmless from and against all claims brought against us by a third party arising from or in connection with your, or your employees, contractors or agent, gross negligence, willful misconduct any breach of these Terms; any violation or claimed violation of a third party’s rights or in connection with any violation or alleged violation of any rule, regulation, law, or health and safety code, applicable to your products or services under this agreement as well as any claims for illness or bodily injury resulting from your products or services or our hardware installed at your location. You must provide us with immediate notice of such claim, with all necessary information as it pertains to such claim.

Note: All Curbngo hardware whether owned, rented or leased by the Merchant or being utilized on Merchant’s premises under any other understanding, any damages or claims allegedly caused by or arising from such hardware shall be the sole responsibility of you the Merchant. Any other limitations of liability, indemnities, or other protections, granted to Curbngo herein or as provided by law, shall be applicable to hold Curbngo completely harmless and without any obligation of any kind resulting from said purchases or in any other instance, where Merchant shall use Curbngo hardware on site.

LIMITATION OF LIABILITY

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW AND APPLICABLE TO ALL THEORIES OF LAW AND EQUITY, OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS MAY NOT EXCEED $5,000. WE WILL NOT BE LIABLE TO YOU FOR DAMAGES OF ANY KIND INCLUDING LOST PROFITS, GOODWILL, OR THE COST OF PURCHASING REPLACEMENTS, IRRESPECTIVE OF WHETHER SUCH DAMAGE OR POTENTIAL FOR THE AFOREMENTIONED WAS DISCLOSED, FORESEEABLE OR KNOWN TO YOU FURTHER, WE WILL NOT BE LIABLE FOR YOUR LOSS OF PERMITS OR LICENSES YOU REQUIRE TO OPERATE YOUR ORGANIZATION.

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, THE SAFETY AND VIABILITY OF ANY OFFERED HARDWARE IS ON AN “AS IS” BASIS. NO WARRANTIES EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THE HARDWARE HEREIN. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES AND CONDITIONS THAT WOULD OTHERWISE BE IMPLIED BY STATUTE, CUSTOM OR COMMON LAW ARE EXPRESSLY EXCLUDED FROM THESE TERMS, AND FAIL TO APPLY WITH RESPECT TO THE HARDWARE. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL WE EVER BE LIABLE FOR ANY INDIRECT OR DIRECT, PUNITIVE OR SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOSSES (COLLECTIVELY, “DAMAGES”) THAT RESULT FROM THE PRESENCE, INSTALLATION, EXISTENCE, OR USE OF OR INABILITY TO USE OUR HARDWARE. NOR SHALL WE BE RESPONSIBLE FOR ANY INJURIES OR DAMAGES WHATSOEVER THAT RESULT FROM THE PHYSICAL ASPECTS OF THE HARDWARE, AND/OR ERRORS, INTERRUPTIONS, OMISSIONS, TECHNICAL OR PHYSICAL DEFECTS OR DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE WHETHER OR NOT CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING ACTS OF G-D, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS PLATFORM. NEVER WILL WE BE LIABLE FOR ANY DAMAGES SOME JURISDICTIONS DO NOT ALLOW FOR SUCH LIMITATIONS FOR INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES; HENCE, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

DISCLAIMER: UNLESS EXPRESSED TO CONTRARY HEREIN, WE MAKE NO REPRESENTATIONS, AND WE DISCLAIM ALL WARRANTIES. YOU ACKNOWLEDGE AND AGREE THAT THE PLATFORM AND EQUIPMENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. YOU FURTHER ACKNOWLEDGE AND AGREE THAT ANY SERVICES PROVIDED THROUGH THE PLATFORM THAT ARE PROVIDED BY THIRD PARTIES WHO ARE NOT EMPLOYEES OR AGENTS OF CURBNGO, YOU USE SUCH SOLELY AT YOUR OWN RISK, AND CURBNGO DOES NOT PROMOTE, APPROVE, OR CERTIFY SUCH THIRD PARTIES. IN THE EVENT YOU ENCOUNTER ANY CONCERN OR CLAIM WITH SUCH PARTY, THE ONLY PARTY WITH WHOM TO RESOLVE SUCH WOULD BE THE THIRD-PARTY PROVIDER OFFERING THE PRODUCT OR SERVICE THAT CAUSED YOUR CONCERN OR CLAIM.

FORCE MAJEURE:

Neither party shall be in default of its duties herein to the extent its performance is (a) delayed or prevented by any act of God, national disaster, strike, embargo, riots, sabotage, utility disruption or outage, equipment failure, or widespread communications network or internet failure for more than 48 hours, governmental or regulatory changes, acts of declared or undeclared war, terrorism, fire, unforeseen vendor issues, pandemic or any similar event beyond such party’s control, and (b) could not have been prevented by the non-performing party’s reasonable acts, or reasonably through the use of substitute services, alternate sources, or other ways by which the duties of a buyer very similar to the Services hereunder would be satisfied. Events meeting both of these criteria are referred to as “Force Majeure Events.” Upon such Event, the non-performing party shall

be excused from any further performance of the impacting duty for as long as such circumstances exist, and provided that such party continues to attempt to relaunch performance to the greatest extent possible as soon as possible and without delay.

GENERAL

Jurisdiction: All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the State of New Jersey without giving effect to any choice, conflict of law provision or rule (whether of New Jersey or any other jurisdiction) that would cause application of laws of any jurisdiction other than those of the State of New Jersey.

Waiver of Jury Trials and Binding Arbitration: YOU AGREE TO WAIVE ANY RIGHTS TO LITIGATE IN A COURT OR BEFORE A JURY. OTHER RIGHTS THAT WOULD HAVE BEEN AVAILABLE IN COURT MAY ALSO BE IMPACTED IN ARBITRATION. ANY CLAIM, DISPUTE OR CONTROVERSY BETWEEN US ARISING FROM OR RELATING IN ANY WAY TO THE PLATFORM WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. FURTHER, ALL MATTERS YOU BRING WHETHER IN COURT OR ARBITRATION WILL BE AS AN INDIVIDUAL AND NEVER AS PART OF A CLASS. The arbitration will be administered by the American Arbitration Association (”AAA”) under its Commercial Arbitration Rules and Mediation Procedures (” Commercial Rules”) The arbitrator will be empowered to grant whatever relief would be available in court. Any award will be final and binding on you and us. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

Reporting Concerns: You must immediately report any suspected or known violations by your employees, agents, or ours, by e-mailing legal@curbngo.com.

Communications: Merchant agrees to receive calls, SMS messages and other communications Subject to the foregoing, this Agreement will be binding upon and will inure to the benefit of each party hereto and its respective successors and assigns.

Assignment: You will not assign any of your rights or delegate any obligations herein without our prior written consent. Any violating purported assignment or delegation of this Section is null and void. No assignment or delegation relieves you of your duties herein.

No Waivers: Failure by us to enforce any right or provision herein will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Curbngo.

No Third-Party Beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you.

Notices: All Notices can be sent by electronic mail.

Severability: If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Entire Agreement: These Terms, our website, company, Terms, and our Privacy Policy will be deemed the final and integrated Terms between you and us on the matters contained herein.